Customer Care Management

Books on Demand

Customer Care Management: Dienstleister Management und Outsourcing von Contact Center Dienstleistungen (German Edition)

Gabler Verlag

Customer Care Management: Lernen von den Besten aus den USA und Deutschland

Books on Demand

Customer Care Management: Workforce Management und Personaleinsatzplanung im Contact Center (German Edition)

Knowledge Management for Help desk and Customer Care: How to build an effective knowledge base - a roadmap to success (English Edition)

Random House Business Books

The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer

Brand: FT Press

Kaizen Strategies for Customer Care: How to Create a Powerful Customer-Care Program-And Make It Work

Kogan Page

Customer Care Excellence: How to Create an Effective Customer Focus

Physica

Handbuch Electronic Customer Care: Der Weg zur digitalen Kundennähe (German Edition)

Rbhp Trade Group

Customer Care Management                        

CROWN

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer