Crosby Philip B

McGraw-Hill Education

La qualità non costa. Gestire la qualità come fonte di profitto

Penguin

Quality is Free: The Art of Making Quality Certain

Signet

Crosby Philip B. : Quality is Free              

Jossey-Bass Inc.,U.S.

[(Quality and Me: Lessons from an Evolving Life )] [Author: Philip B. Crosby] [Mar-1999]

McGraw-Hill Education

Quality Without Tears: The Art of Hassle-Free Management

Penguin

Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby

Diana

El Dulce Arte de Salirse Con La Suya            

McGraw-Hill, Maidenh.

Qualität ist machbar                            

McGraw-Hill, Maidenh.

Qualität bringt Gewinn                          

Qualität ist und bleibt frei. Die Ratschläge des Qualitätspapstes für das 21. Jahrhundert